On a recent trip to the Bulgarian capital Sofia, I used the city's metro system. One lev bought me passage into the city centre. The ticket was narrow and light, made from flimsy paper. Entry through the gate is achieved by scanning the small bar code at the top of the ticket. This is not easy as you need to insert half of the ticket into the waist-height reader while maintaining it in your hand. I hit the casing around the reader a couple of times trying to pinpoint the reader. I can understand the frustration of fellow passengers behind me as I struggled slightly. Finally I did it. The light turned from red to green and I was expected to proceed and push through the bar in front of me. A tribute to the colours of the Bulgarian flag maybe but passengers with red green colour blindness might be even further delayed by the use of this convention.
Although necessary for the vast numbers of people it has to move, London's underground is much more efficient in term of entering the system. A larger more robust ticket is sucked up by the machine and is presented back to the user slightly further along the now-opened gate, encouraging them to move forward. That said much preferred the spacious stations and carriages of Sofia's burgeoning metro system. The city itself is also filled with interesting history and beautiful buildings.
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