The car sharing company Green Wheels provides a fantastic alternative to owning a car in Amsterdam. I've spent many a happy kilometer behind the wheels of their little red Peugeots. That is however, if I manage to book the time slot I wanted. It's not that availability of the cars is low. It's actually because the app's confirmation screen shows start and end times that are one hour earlier than you selected on the initial booking screen. For example, I wanted to begin my hire period at 2.15pm. Knowing about this bug, I adjusted my start time to 1.15pm on the booking screen. This meant that 2.15pm was then presented on the app's confirmation screen. Still with me? But just you wait til the confirmation email arrives. It shows 1.15pm as the start time. Arghh. I've now learned to ignore the app's own confirmation screen and to trust my initial selection. This simple bug has not been addressed for quite a few months which leads me to believe that Green Wheels do not monitor the quality of their own app frequently enough. Maybe they're just waiting til the clocks change again for things to be alright again.
4 Comments
3/12/2012 06:58:22
We are aware of this problem. It occurs when you change the language settings in the application. Because we also have cars in London the time changes automatically to GMT. We are busy optimising the App so you can change the language settings without changing the time zone. We expect the updated app to be available soon. We'll keep you posted!
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Erik VDV
3/12/2012 07:51:02
Apparently m.greenwheels.com is working fine :)
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Frank Gaine
2/1/2013 00:27:03
Update : it's now fixed. Thank heaven!
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