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The best €2 you will spend at the airport

3/1/2014

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While waiting for a delayed friend at Schipol airport on New Year's Day, I noticed one of those automated massage chairs. The perfect solution I thought, for someone who had overindulged in the celebrations of the previous evening. Simply put, it was the best €2 I’ve ever spent. It was quickly followed by another deposit that bought me five more glorious minutes. A screen on the roof of the enclosure projects mountain scenes accompanied by monastic chanting. Like the best massages, I felt lighter after getting up from the massage chair. Revitalised, as the chair had advertised.

While the calves and the buttocks are slightly pinched and nudged, it must be said that the real focus is on the person’s back. However, not feeling like a wally is the main issue. Sitting in the the bright orange open-sided elliptical box, it’s difficult to ignore people peering in at your monarchical recline while they wait for their loved ones in Arrivals. I  had also combed the airport looking for €2 coins, not noticing the drab grey box affixed to the side of the massage chair that spelled out ‘CHANGE’. Although this might have been my post New Years Eve haze more than anything else. 
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    Welcome

    I'm Frank Gaine. Strategist, Designer, Manager, Founder, Educator. 

    I help organisations design compelling user experiences for their products and services that are commercially effective and a delight to use​.
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