Strategy, Innovation and Transformation Advisor
AI-orchestration, ensuring GenAI integration without sacrificing user trust or brand position.
Systems-thinking, to untangle invisible processes that break user experiences.
Risk-mitigation, for high-steaks UX in life-critical or high volume/value transactions.
Future-state planning, using insight and ideation to innovate faster.
KPI-optimisation, focussed on metrics such as conversion and customer satisfaction.
Speaking at the launch of Choosy from Mediahuis.
Frank Gaine has two decades of experience with some of the world’s best known organisations. He takes market, customer and artificial intelligence to drive insight. Then stakeholder management, ideation, prototyping and AI code and to create the optimal product or service.
Hosting or speaking at various conferences and events.
Previous Clients
Health - HSE, NHS, Mallinckrodt, Merck
Finance - AIB, Santander, Canada Life, HBOS Group, Standard Life
Retail - Boots, John Lewis, Virgin Group, Omniplex
Transport - Eurostar, Mazda, Land Rover, Yamaha
Telecoms - O2, Vodafone, Orange
Travel - British Airways, OpenJaw, Smartbox, TomTom
Consumer Electronics - HP, Samsung
Publishing - Mediahuis, Elsevier
Finance - AIB, Santander, Canada Life, HBOS Group, Standard Life
Retail - Boots, John Lewis, Virgin Group, Omniplex
Transport - Eurostar, Mazda, Land Rover, Yamaha
Telecoms - O2, Vodafone, Orange
Travel - British Airways, OpenJaw, Smartbox, TomTom
Consumer Electronics - HP, Samsung
Publishing - Mediahuis, Elsevier
